The Quality Assurance Department
Department Head : Eng. Abdul Hakeem Mahariq
The quality assurance department works on ensuring that:
- Products are designed, developed and produced according to GMP requirements
- Reviewing finished batch records and releasing
- Maintaining documentation and change control systems
- Implementing annual internal audit program to evaluate all activities and process according to GMP, ISO 9001 and ISO 14001 requirements
- Training new hires on GMP and job and keeping continual training program for all departments employees according to annual training records
- Investigating all deviations and failures and implementing corrective and preventive actions
- Handling customer complaints, returns and recalls
- Handling all regulatory requirements of health authorities in Palestine and export countries.
